At Baridi, we want to ensure complete satisfaction with your purchase. Please contact us to help you better choose the right product for you to better understand your needs.
Products are eligible for return 30 days from when you receive your order. In order to successfully complete your return, the item must be in the same condition you received it, with its original packaging. Please also attach proof of purchase to support@baridi.ca.
Once we have assessed and confirmed your order is eligible for return, We will provide you with a return label with further instructions how to complete your return. Orders sent back without the return being accepted by support will not be reimbursed. All returns are subject to a 30% restocking and handling fee which means that you will be refunded 70% of the price paid after your return has been completed. Please note that your refund should be posted back to your original form of payment 10-15 days after your return is completed.
Issues
If you have a defective or damaged item, please contact us to support you through this process.
Exchanges
Please contact us for any exchanges. Please also contact us prior to purchasing to ensure the product purchased is the right fit for you.
If you have any questions or concerns about our products, return policy, or ice bathing in general, please don't hesitate to contact us at support@baridi.ca. We're here to help you in your ice bathing journey!
