At Baridi, we stand by the quality of our products.
Due to the nature of our business, all sales are final, but we do offer support in case of defects or damages to your order.
Please read our policy carefully before making a purchase.
We do not accept returns or offer refunds for:
- Buyer’s remorse or change of mind
- Incorrect orders placed by the customer
- Non-defective items
- Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery at info.baridiplunge@gmail.com
- Your order number
- Clear photos/videos of the damage
- A description of the issue
Order Cancellations
Orders can only be canceled within 24 hours of purchase, as we process orders quickly. Once an order is processed, it cannot be canceled.
Customer Responsibility
Ensure your shipping address is correct before placing an order.
If an incorrect address is provided, we are not responsible for lost or undelivered items.
By placing an order with Baridi, you agree to these terms. If you have any questions, feel free to reach out to us at: info.baridiplunge@gmail.com
Warranty & Support
We offer a 1 year warranty on manufacturing defects. If you experience any issues, we will work with you to resolve the issue.
We will review your case and, if eligible, offer a replacement, or repair solution based on the situation.
Issues
If you have a defective or damaged item, please contact us to support you through this process.
Exchanges
Please contact us for any exchanges. Please also contact us prior to purchasing to ensure the product purchased is the right fit for you.
If you have any questions or concerns about our products, return policy, or ice bathing in general, please don't hesitate to contact us at info.baridiplunge@gmail.com.
We're here to support you in your ice bathing journey!
